About Us | Tidal Telecom - AI & ICT Solutions in Africa & Middle East

Our Story

Founded in 2018, Tidal Telecom emerged from a simple observation: enterprises across Africa and the Middle East needed world-class digital infrastructure, but solutions designed for Western markets often failed to address local challenges.

We set out to bridge this gap — combining global technology expertise with deep regional understanding to deliver solutions that work in Nairobi, Riyadh, Lagos, and Dubai alike.

Today, we serve 45+ enterprise clients across 20+ countries, helping them navigate digital transformation with confidence.

Work With Us

Regional Expertise, Global Standards

Operating across MENA & Sub-Saharan Africa with local offices in key markets

Mission & Vision

Our Mission

To accelerate digital transformation across Africa and the Middle East by delivering AI-driven solutions and ICT infrastructure that are accessible, reliable, and tailored to local needs.

Our Vision

To be the leading digital infrastructure partner for enterprises across emerging markets, enabling them to compete globally while thriving locally.

Our Promise

We commit to delivering solutions that work — on time, within budget, and designed for the realities of operating in diverse, dynamic markets.

Our Journey

Key milestones in our growth story

2018

Founded in Dubai

Tidal Telecom established with a focus on cross-border connectivity between UAE and East Africa.

2019

First Major Client

Secured first enterprise contract with a pan-African bank for network infrastructure.

2020

Regional Expansion

Opened offices in Nairobi and Riyadh, expanding coverage to 10 countries.

2021

AI Division Launch

Launched dedicated AI transformation practice to meet growing demand for intelligent automation.

2022

Strategic Partnerships

Formed alliances with AWS, Microsoft Azure, and Google Cloud as certified partners.

2023

Submarine Cable Access

Secured capacity on 2Africa and SEA-ME-WE 6 cables, enhancing international connectivity.

2024

45+ Clients Milestone

Reached 45 enterprise clients across banking, retail, logistics, and healthcare sectors.

2025

Looking Ahead

Expanding AI offerings and preparing for next-generation infrastructure rollouts across MENA.

Our Values

The principles that guide everything we do

Client First

Your success is our success. We measure ourselves by the outcomes we deliver.

Innovation

We constantly explore new technologies to bring cutting-edge solutions to emerging markets.

Integrity

We do what we say we'll do. Transparency and honesty in every engagement.

Local Context

We understand that one size doesn't fit all. Solutions tailored to local realities.

Leadership Team

Experienced professionals driving our mission

Ahmed Hassan

CEO & Co-Founder

Former telecom executive with 20+ years experience in MENA markets. Previously led network operations at major regional carrier.

Sarah Okafor

CTO & Co-Founder

AI and cloud infrastructure expert. Former solutions architect at AWS with deep expertise in emerging market deployments.

Karim Al-Farsi

COO

Operations veteran with experience scaling technology services across 15+ African countries. Focus on delivery excellence.

Amara Williams

VP of AI Solutions

Machine learning researcher turned practitioner. Leading our AI transformation practice with focus on practical business outcomes.

Our Locations

Regional offices providing local expertise and support

Dubai, UAE

Headquarters

Dubai Internet City, Building 12

+971 4 123 4567

Riyadh, KSA

MENA Hub

King Fahd Road, Olaya District

+966 11 234 5678

Nairobi, Kenya

East Africa Hub

Westlands Business Park, Block C

+254 20 123 4567

Cairo, Egypt

North Africa Hub

Smart Village, Building 23

+20 2 1234 5678

Lagos, Nigeria

West Africa Office

Victoria Island, Adeola Odeku Street

+234 1 234 5678

Casablanca, Morocco

Maghreb Office

Casa Nearshore Park, Sidi Maarouf

+212 5 22 34 56 78

Tidal Telecom

About Tidal Telecom